Return policy
Returns for Purchases from Business Sellers
  • You can return a product within 14 days of receiving it.
  • The product must be returned in its original condition: complete, unused, and undamaged.
  • To initiate a return, you must accurately and promptly complete the return application form, and the sneakers must meet the following criteria:
    • New and unworn.
    • Returned with all accessories.
    • Free from creases caused by bending the toebox.
    • In the original, undamaged box.
    • Double-boxed to avoid any possible damage during shipping.
Returns for Purchases from Private Sellers
  • Returns are not accepted for products purchased from private sellers.
  • When you buy items on Hypeboost from a private seller, an agreement is made between you and the private seller. Hypeboost is not a party to this agreement. Therefore, it is not possible to cancel, exchange, or return items or orders. However, you may choose to resell the item through the website.