You can return a product within 14 days of receiving it.
The product must be returned in its original condition: complete, unused, and undamaged.
The sneakers must meet the following requirements:
- New and unworn.
- Returned with all accessories.
- In the original, undamaged box.
- Double-boxed to avoid any possible damage during shipping.
To initiate a return, please first contact our customer service and include your order number. After review and approval, you will receive further instructions.
Returns for Purchases from Private Sellers
Returns are not accepted for products purchased from private sellers.
When you buy items on Hypeboost from a private seller, an agreement is made between you and the private seller. Hypeboost is not a party to this agreement. Therefore, it is not possible to cancel, exchange, or return items or orders. However, you may choose to resell the item through the website.
